Serious Lady Business Podcast Interview – How to Build Brand Trust and Loyalty



Last week, we had the opportunity to present our Brand Love in Action workshop to Global Ties Detroit fellows who were in Detroit as part of the ???????????????????? ???????????????????????????????????????????????????? ???????????????????????????????????????? ???????????????????????????? ???????????????????????????????????????? (????????????????????) ???????????????????????????????????????????????? ???????????????????????????? ???????????????????????????? of the U.S. Department of State,…

Hi Everyone! It’s Lydia here, sharing an update about my new teaching opportunity I recently took on. Let me take you back a little bit first. In 2014, I made the decision to return to Germany for graduate school, leaving…

In the ever-evolving landscape of business, the concept of brand love continues as a pivotal factor in establishing lasting consumer-brand connections. As explored in my book “Brand Love: Building Strong Consumer-Brand Connections,” published in July 2023, one of the key…

A lot of concepts in the brand world apply to us as individuals, too. Many times we subconsciously are drawn to things, places, and people that others begin to associate with us. In short, they shape our personal brand. Our…

Emotions are a foundation of feeling human. When we relate over a shared emotion, whether it’s joy or sadness, it can build a stronger connection and foster loyalty. Similarly, people are looking for brands and companies who fit their lifestyles…
Fifty years ago, the concept of brand repositioning was introduced by Al Ries and Jack Trout. Nowadays, it’s difficult to imagine creating a brand strategy without considering rebranding and repositioning as a prioritizing thought. Branding focuses on the customer experience…

The demographic composition of the United States is in the midst of a “revolution” with the country’s economy, society, and identity transforming. Due to this, it has never been more important for businesses to understand the needs and habits of…

Our 2018 Blended speaker series hosted by CEO & Founder Lydia Michael came to an end on Tuesday, December 4th. Held at WeWork Campus Martius in Detroit, the topic was reflective of one of Blended Collective’s core values: authenticity. For the last panel…

When I first learned about the concept of olfactive branding, a branding strategy that consists of creating customs scents for brands and spaces to improve the brand image, I was unaware of its power. I walked into a hotel and…