Serious Lady Business Podcast Interview – How to Build Brand Trust and Loyalty



In the ever-evolving landscape of business, the concept of brand love continues as a pivotal factor in establishing lasting consumer-brand connections. As explored in my book “Brand Love: Building Strong Consumer-Brand Connections,” published in July 2023, one of the key…

This article by Blended Collective on 3 Tips to Reinforce Multiculturalism and Emotion in Your Organization was originally written for WBENC and published here. In today’s world, where cultures intertwine and emotions are universal, nurturing multiculturalism and fostering emotional connections has…

A lot of concepts in the brand world apply to us as individuals, too. Many times we subconsciously are drawn to things, places, and people that others begin to associate with us. In short, they shape our personal brand. Our…

Emotions are a foundation of feeling human. When we relate over a shared emotion, whether it’s joy or sadness, it can build a stronger connection and foster loyalty. Similarly, people are looking for brands and companies who fit their lifestyles…
This is our first virtual panel discussion as a continuation of our Speaker Event Series BLENDED, featuring Marc Bland, Chief Diversity Officer at IHS Markit, Dania Rich-Spencer, Vice President at Escalent, and Roman Fernandez, Senior Consultant at Roland Berger. Throughout the…

This article by Blended Collective on Connecting with Your Customers during COVID-19 was originally published on DBusiness. As COVID-19 pushes customer-centric businesses and organizations to change how they do business, marketers are being pushed to create content that is empathetic, responsive and…
Fifty years ago, the concept of brand repositioning was introduced by Al Ries and Jack Trout. Nowadays, it’s difficult to imagine creating a brand strategy without considering rebranding and repositioning as a prioritizing thought. Branding focuses on the customer experience…

The demographic composition of the United States is in the midst of a “revolution” with the country’s economy, society, and identity transforming. Due to this, it has never been more important for businesses to understand the needs and habits of…